Terms & Conditions – Peerless Training & Development

Introduction

Welcome to peerless.sa (the “Website”), operated by Peerless Training & Development (“Peerless”, “we”, “our”, or “us”) with offices located in Riyadh and Madinah, Saudi Arabia.
By accessing or using our Website, services, or registering for any program, you (“User”, “Customer”, or “Participant”) agree to comply with these Terms & Conditions without modification.

If you do not agree to these terms, you may not use our Website or services.

Eligibility of the User

By using this Website, you confirm that:

  • You are at least 18 years old, or the age of legal majority in your jurisdiction.
  • You have the authority to enter into this agreement.
  • You consent to allow your minor dependents to use the Website under your supervision.

Website Maintenance & Availability

We may temporarily suspend access to the Website for:

  • Fixing technical errors
  • Performing updates
  • Server maintenance and improvements
  • Emergency technical interventions

During such times, the Website may become partially or fully unavailable. Peerless is not responsible for any temporary service interruptions.

Copyright & Intellectual Property

Definition

All content on this Website—including text, graphics, videos, documents, software, course materials, logos, and digital assets—is protected by intellectual property and copyright laws.

Peerless Commitment

  • Peerless ensures all training content is original or legally licensed.
  • No content violating third-party intellectual property rights is published.
  • All materials are reviewed before publication to ensure compliance.

Trainers’ Commitment

  • Trainers must provide original educational content.
  • They may not copy, reuse, or modify unauthorized third-party materials.

Content Review Process

  • All programs undergo manual and automated originality checks.
  • Trainee assignments are reviewed to confirm compliance with IP standards.

Publication & Reuse Policy

  • Users may access course materials for personal, non-commercial use only.
  • No content may be copied, reproduced, modified, or redistributed without written permission from Peerless.

Violation Handling

  • Warnings issued for suspected violations.
  • Immediate removal of infringing materials.
  • Account suspension or termination if violations persist.
  • Legal authorities may be notified for severe breaches.

Ownership of Intellectual Property

By using our services, you acknowledge that all materials, tools, and resources provided by Peerless or its licensors are proprietary and protected under applicable IP laws.

You may not:

  • Reproduce, resell, or distribute any content
  • Modify or create derivative works
  • Use Peerless trademarks or service marks
  • Exploit any content for commercial purposes

You may use materials only for personal learning as permitted under these Terms.

Service Terms

By accessing or purchasing through our Website, you agree to all Terms & Conditions presented here, including any updates or additional policies linked throughout the site.

Peerless reserves the right to:

  • Modify or update these Terms at any time
  • Add or change Website features and tools
  • Deny access if a User breaches any part of these Terms

Using the Website after any updates constitutes your acceptance of the revised terms.

Payment Terms

Payment Authentication

Online payments may require authentication via one-time passwords or bank verification steps. Peerless is not responsible for unauthorized access due to negligence by the cardholder.

Refund Method

  • Refunds are processed only through the original payment method.
  • No cash refunds are issued.
  • Refunds follow our official cancellation & refund policy.

Bank Transfer Errors

Peerless is not responsible for mistakes made by the customer when entering bank account details during transfers.

Service Amendments & Price Changes

Peerless reserves the right to:

  • Change service prices at any time
  • Modify or discontinue any service
  • Cancel orders when required (customers will be notified)

Confirmed orders with completed payments will not be affected by price updates.

Customer Information

Information Handling

You acknowledge that your data (excluding credit card details) may be transmitted across various networks for processing.
Credit card information is always encrypted.

You’re Responsibilities

You agree to:

  • Provide accurate, complete, and updated personal information
  • Maintain updated account data (email, payment details, contact number)
  • Ensure information used for orders is correct

All personal data is processed according to our Privacy Policy.

Indemnification

You agree to indemnify Peerless, its employees, affiliates, trainers, and partners against any claims, legal actions, liabilities, losses, or expenses (including attorney fees) arising from:

  • Your breach of these Terms
  • Misuse of our Website or services
  • Violation of intellectual property rights
  • Violation of any applicable law